Situation
aNb Media is the owner of TimetoPlayMag.com launched in fall 2008. TimetoPlayMag, the company’s family brand, offers consumers an in-depth look at the newest, hottest toy and family entertainment products . The toy publisher is deeply committed to the families and is nationally recognized as a major contributor to the KIDS charity (Kids in Distressed Situations). As the companyhas grown to 13 people, the firm’s network, hardware and software have become a hodge-podge of disparate technologies and incompatibilities. Other network issues such as effective firewalls, spam filters, slow internet access and sporadic backup protection, dramatically impede productivity in and out of the office and flood employee computers and mobile devices with spam. The end result: IT issues are costing the company an estimated $200,000 annually and hurting their public outreach efforts.
Solution
eMazzanti Technologies solved spam and email virus problems with its MXINSPECT email protection service, delivered 24×7 IT support as needed and updated the company’s existing tape-drive backup system to protect valuable data. These services make it easier for the toy publisher to maintain its network, protect intellectual property and files as well as collaborate and share information more efficiently.
24×7 Technical Support
eMazzanti Technologies provided 24×7 support service which covers all aspects of emergency and preventative maintenance for the toy publisher network based specifically on time and materials. This approach to support gave aNb Media the two things they wanted most: speed and need. Fast response times on an as-needed basis , said Jennifer Mazzanti, president, eMazzanti Technologies.
Seamless Data Backup
Whether there is a natural disaster, fire, hardware failure or human error, the importance of protecting irreplaceable data was a top concern of aNb Media. eMazzanti Technologies provided a reliable solution by updating the company’s existing tape-drive system so backup was automatic.
MXINSPECT Email Protection
In addition to eMazzanti’s eCare solutions, MXINSPECT is an affiliate company that provides managed email and web security services essentially enterprise-level service and performance without enterprise-level complexity and cost.
Benefits
Spam Eliminated, Saves $13,000 Per Month
Each of the aNb Media’s 13 employees was bombared with so much spam email they wasted at least an hour a day wading through the messages. For employees that also relied on email via mobile devices, reading and eliminating spam email was even more tedious because of the small screen and reduced viewing area. eMazzanti’s MXINSPECT email filter solution instantly removed 99 percent of the spam from our network and mobile devices, said Silver. That alone gave us back 13 man-hours a day valued at more than $13,000 per month.
Automatic Computer Backup Protects Business
Management discovered the old computer backup solution had not been working for several months, leaving the firm vulnerable to significant business interruption issues if their network failed. eMazzanti Technologies provided a simple update of the company’s existing backup system that, in turn, automatically backed up data. We were exposed to a potential business disaster until eMazzanti discovered our failed backup system and replaced it with the eCare Business Continuity solution, noted Silver. We no longer have to worry about our business shutting down because of data loss.
Internet Access Speeds Up
Adding various computers and software to the company’s network as growth occurred over the last three years meant conflicts with disparate application and operating software. Differences in hardware configurations also slowed individual computers and network connections. eMazzanti improved hardware configureations and standardized on software versions. The result was an immediate increase in Internet connection speed, an obvious boost to our productivity and efficiency.
Boost in Productivity Saves $200,000
Because of several eMazzanti solutions, we have seen an increase in productivity that we would put a $200,000 savings pricetag on, claimed Silver. It has converted computer headaches into smart computing solutions the precise reason you use technology in the first place.
Future Productivity Improvements Planned
Adding a new Microsoft Windows 2008 Server is one of the near-term additions to aNb Media’s ongoing list of IT improvements. This will add branch cauching to speed up data transfer, secure remote access for mobile users and enable file and calendar access for better collaboration, commented Jenifer Mazzanti, president, eMazzanti Technologies.
