Camera Retailer Focuses on Improved Customer Service with Windows 7

Camera retailer and imaging specialist Bergen Country Camera (BCC), Westwood, New Jersey, is a photography resource for its customers that range from top-level pros to novice shutterbugs. However, because customer needs vary as well as in-store traffic volume, sales personnel access to online resources, company directories and reports was limited to those behind the desk. eMazzanti Technologies, a Microsoft Gold Certified Partner, designed a solution using Windows 7 that has brought enhanced functionality and information access to the sales floor, improving staff productivity and customer service.

Success Stories

FMB Steel Cuts Costs 50%, Ends Recurring Problems by Transferring Support to eMazzanti

“Switching to eMazzanti has reduced our IT costs by half. I can budget it and not worry about the bill at the end of the month. I count on them as a true partner running the IT department while I focus on running my business.” Alec Yount, Director of Business Operations, FMB, Inc. (FMB Steel) FMB Steel Business Needs NYC Area Metal Fabricator FMB, Inc. (FMB) fabricates miscellaneous metals, including steel. Established on the principles of excellence, the New Jersey company takes on any project that’s not structural steel, including those that require complex innovative engineering, fabrication, and erection. With completed

Manufacturing Automation Provider Gains Productivity and Time to Focus on Core Business

“Technology is evolving quickly and we’re in a very high-tech industry ourselves. You want to partner with people that understand that technology.” Mark Howe, VP Sales and Marketing, The Knotts Company, Manufacturing Automation Provider Background The Knotts Company (Knotts) represents manufacturers of industrial automation and robotics products to empower manufacturing customers with automation solutions. The company collaborates with customer experts to identify and define issues, problems and opportunities to create higher level solutions for increasing performance, productivity and profitability. Armed with in-depth customer knowledge, Knotts skillfully applies its core competencies of pneumatics, machine guarding and framing, electric actuators, conveyors, automation, motion

Flowers and O’Brien Excels with Legal Technology and Strategy from eMazzanti

“We have a mutual trust. We know their company and clients and they know our people and business. Therefore, eMazzanti is ideally qualified to offer new equipment, updates, and technology designed to make our life easier, more efficient and more profitable.” Mark O’Brien, Partner, Flowers and O’Brien, LLC Business Needs Boutique Law Firm Flowers & O’Brien, LLC (FNO), a NYC area boutique law firm, specializes in the representation of privately held companies, typically with real estate interests. Partners, Kerry Flowers and Mark O’Brien, seek to provide clients with sound legal advice in a timely and cost-effective manner. “We also strive to

Website Branding and Collaboration Powers Castle Hotel & Spa Revenue Growth

“If you are looking for a company that will make sure you show your best value, share a great story and assure your guests they’ll have a memorable experience, you have to work with Liqui-Site. I wouldn’t choose anyone else.” Kimberly Yancey, House Manager, Castle Hotel and Spa Castle Hotel & Spa Business Needs Create Lasting Memories Combining refinement and luxury with old-world elegance, the award-winning Castle Hotel and Spa (Castle) sits on ten wooded acres. “We strive to create lasting memories through the generations, and to treat our guests as royalty,” related Kimberly Yancey, House Manager. The on-site Equus

eMazzanti Delivers Peace of Mind for A+ Personnel

eMazzanti’s highly professional monitoring and support gives me one less thing to worry about knowing that my people can always work, and my information is safe. Jill Rowland, President and Owner, A+ Personnel Business Needs Established in 1987, A+ Personnel (A+) provides temporary and direct hire staffing services to corporations located in New Jersey and New York. As a woman-owned, independent agency, the company thrives by providing consistently excellent customer service and steady management. Dependable IT Over 10 years ago, A+ engaged eMazzanti Technologies to support and monitor its network and PCs and to provide cyber security. “I needed an IT

Priority Bicycles Pedals Fleet Success with eMazzanti-Built Website

“eMazzanti has given us the ability to talk about a very important part of our business in a way that pushes our growth and communicates the things that we’re excited about.” Connor Swegle, CMO, Priority Bicycles Business Needs A Small NYC Company with Big Dreams Priority Bicycles (Priority) launched as a direct-to-consumer bicycle brand for the masses. As dedicated entrepreneurs, the company’s leadership is committed to making the best bicycles in the world at an affordable price. Their simple strategy of high-quality parts, an efficient supply chain, low overhead and an online business model has gained national attention. “Our goal was